Departments
- Send email
General
If you have any inquiries about the day-to-day operations of our business that do not pertain to the departments mentioned below, kindly direct your questions to this email address.
Expected response time (ERT): 24 hours
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Help & support
Should you come across any technical problems concerning Workout Titan IDs, everyday usage of the platform, or have any other concerns, please feel free to contact us via this email address.
Expected response time (ERT): 24 hours
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Press & media
If you have any media or press-related inquiries, including requests for interviews or written and verbal information, please use the following email address to reach out to us.
Expected response time (ERT): 24 hours
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Advertising
If you have any inquiries regarding the delivery of personalised advertisements on the Workout Titan website and/or platform, kindly direct them to this email address.
Expected response time (ERT): 24 hours
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Legal
If you have any questions regarding our Privacy Policy, Use of Cookies, or the Terms of Service that you consent to while using Workout Titan, please do not hesitate to contact us via this email address.
Expected response time (ERT): 24 hours
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Certification
If you have any questions about the progress of your personal trainer certification, please feel free to send them to this email address.
Expected response time (ERT): 24 hours
Common questions
- UpdatedGeneral
Why don't you have a live chat feature on your website?
The Workout Titan website currently doesn't feature a live chat feature. Although live chat can offer distinct benefits, there are certain challenges associated with its successful integration and utilisation. Let's delve further into these potential advantages and challenges.
20 Jun 2024
- UpdatedGeneral
Why don't you have a telephone number?
As an online-exclusive organisation, we don't have a physical office. Our team, including our customer support, operates remotely from various locations around the world. This setup enables us to effectively serve our global user base while embracing the flexibility of remote work.
20 Jun 2024
- UpdatedGeneral
How long will it take to receive a response to my email?
Each of our departments is designated with an Estimated Response Time (ERT). The ERT serves as our best estimate of the waiting period before you can anticipate a response from us. Now, let's explore how this Estimated Response Time functions in more detail.
20 Jun 2024
- UpdatedPrivacy
What information do I need to provide when contacting you?
The information required when reaching out to us may differ depending on the specific department you're contacting. To assist you in furnishing the essential details required for your inquiry while safeguarding your privacy, we've created this informative guide.
20 Jun 2024
- UpdatedGeneral
How can I get in touch with you?
At Workout Titan, we're fully aware of the potential challenges that can arise while using our platform. Our commitment is to ensure that you receive consistent assistance and support throughout your journey with us. You can count on us to be there whenever you need help.
20 Jun 2024
- UpdatedGeneral
Do you have a physical address or office location?
Workout Titan thrives within the digital realm, and our steadfast dedication to maintaining a strictly online presence empowers us to elevate your experience. Our resolute decision to forgo a physical office stems from a multitude of compelling factors.
20 Jun 2024