Why don't you have a live chat feature on your website?
At Workout Titan, we currently don’t offer a live chat feature. While live chat has its benefits, we understand that it also presents challenges in maintaining an effective and smooth conversation flow. Interactions over live chat can sometimes be less efficient compared to email, leading to potential misunderstandings or delays. Therefore, we have chosen to prioritise our email support channels to ensure we deliver the highest quality assistance.
Contact us via email
For any assistance or inquiries, we encourage you to reach out to us via email. You can find the appropriate email on our Contact us page, categorised by different types of inquiries. Whether you have general questions, need help and support, have sales and business inquiries, are a member of the press or media, wish to discuss advertising opportunities, or need to address legal matters, we have specific email addresses dedicated to each area. While you may occasionally receive an automated response, please rest assured that our team of dedicated staff monitors all email channels closely. We are committed to responding promptly and efficiently to your needs.
Help centre
In addition to our email support, we offer a comprehensive Help centre designed to provide you with the assistance and resources you need to use our platform effectively. The Help Centre includes a wide range of guides and articles that cover various aspects of our services, helping you navigate and maximise your experience with Workout Titan. Whether you are a new user or have been with us for a while, the Help Centre can offer valuable insights and solutions, often serving as a quicker alternative to email support. By leveraging the resources available in our Help Centre, you can find answers to common questions and issues, enhancing your overall experience with our platform.
Staying focused
We believe that by focusing on these support channels, we can provide more reliable and effective assistance to our users. Our goal is to ensure that you have the best possible experience with Workout Titan, and we are always here to help you with any questions or concerns you may have. Thank you for your understanding and continued support.