Privacy policy

Workout Titan Limited is duly registered and incorporated under the laws of England and Wales. Our company is listed with Companies House under registration number 15657325. We, Workout Titan Limited ("us", "we", or "our"), operates both the website found at https://workouttitan.com and the mobile application available for download on the iOS App Store and Google Play Store, collectively referred to as the "Service".

This page serves to inform you of the legal policies and guidelines related to the collection, use and disclosure of personal data when you use our Service. It outlines the types of data we collect, the purposes for which such data is used, and the rights and choices you have in relation to your personal data. We take great care to ensure that all collection, use, and disclosure of personal data is conducted in accordance with applicable laws and regulations. By using our Service, you agree to be bound by the terms of this policy and any updates or revisions that may be made to it.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Service, accessible from https://workouttitan.com/terms-of-service.

Definitions

• Service: Service is the https://workouttitan.com website and iOS mobile application operated by Workout Titan Limited
• Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession)
• Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit)
• Cookies: Cookies are small files stored on your device (computer or mobile device)
• Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data
• Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively
• Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data

Information Collection and Use

Workout Titan Limited gathers a variety of information for different purposes, aiming to enhance and deliver our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• First name and last name
• Email address
• Telephone number
• Full address (incl. postcode)
• Payment details (e.g. credit card)
• Cookies and Usage Data

By opting in, we may utilise your Personal Data to reach out to you with newsletters, marketing materials, promotions, and other relevant information. You retain the right to opt out of receiving any or all of these communications by utilising the unsubscribe link or following the provided instructions in any email correspondence, or by contacting us directly. Please note, certain essential communications such as system alerts or those mandated by law may still be sent to you regardless of your communication preferences.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking and Cookies Data

While Workout Titan Limited typically refrains from using cookies and similar tracking technologies to monitor activity on our Service, there may be occasional instances where we employ these technologies and retain specific information. Be assured that any use of cookies and tracking technologies will strictly adhere to and fully comply with regulations such as GDPR, CCPA, ePrivacy, PECR, and others.

Cookies are small data files containing an anonymous unique identifier, sent to your browser from a website and stored on your device. Additionally, we may utilise other tracking technologies like beacons, tags, and scripts to collect and monitor information, aiming to enhance and analyse our Service.

Should the Service utilise any tracking technologies dependent on cookies, which may include, but are not limited to, those mentioned here, we are legally obliged to request your explicit consent and offer you the option to opt-out. Workout Titan Limited will strive to give advance notice of the introduction of new tracking technologies well before their implementation.

You have the option to direct your browser to reject all cookies or to notify you when a cookie is being sent. Nonetheless, declining cookies may limit your access to certain parts of our Service.

Examples of Cookies we may use:

• Session Cookies: Session cookies are temporary files that are stored on your device's memory during a single browsing session and are typically deleted once you close your browser. They are used to maintain user session information, such as sign in status and website preferences, ensuring smooth navigation and functionality while moving between pages within a website. Unlike persistent cookies, which remain on your device for a specified period, session cookies are transient and do not collect personal information, making them less invasive in terms of privacy concerns.
• Persistent Cookies: Persistent cookies are files that are stored on your device even after you close your browser or end your browsing session. They retain information such as sign in details, site preferences, and user activity across multiple sessions, allowing websites to provide personalised experiences and remember user choices for future visits. While they enhance user convenience by maintaining continuity and customisation, persistent cookies can raise privacy concerns as they track user behaviour over time and across different websites. Users often have the option to manage and delete persistent cookies through their browser settings, and regulations such as GDPR may require websites to obtain user consent before using them.
• First-party Cookies: First-party cookies are set by the website you are currently visiting, and they are primarily used to enhance the user experience by remembering your preferences, settings, and activities on that particular site. These cookies are designed to provide functionality such as remembering sign in credentials, storing items in a shopping cart, and customising content based on your browsing history within the website. First-party cookies are considered less invasive in terms of privacy because they are set by the website itself and are typically used for legitimate purposes to improve user interaction and navigation. However, users still have the option to manage and control first-party cookies through their browser settings if desired.
• Third-party Cookies: Third-party cookies are set by domains other than the one you are currently visiting, often by advertisers or analytics providers embedded within the website. These cookies track your browsing activity across different websites to gather data for targeted advertising, analytics, and personalised content delivery. While they enable advertisers to deliver more relevant ads and provide website owners with valuable insights into user behaviour, third-party cookies raise significant privacy concerns as they can create detailed profiles of users' online activities. In response to these concerns, modern web browsers and privacy regulations like GDPR have implemented measures to allow users more control over third-party cookies, including options to block or delete them.
• Analytics Cookies: Analytics cookies are used to gather information about how users interact with a website, such as which pages they visit most frequently, how long they stay on each page, and what actions they take while on the site. These cookies provide valuable insights to website owners and marketers, helping them understand user behaviour, improve website performance, and tailor content to better meet user needs. Analytics cookies are typically set by third-party services like Google Analytics and may track anonymous data to generate reports and statistics about website traffic and usage patterns. While analytics cookies do not collect personally identifiable information, they play a crucial role in optimising the user experience and enhancing the effectiveness of online marketing efforts.
• Functional Cookies: Functional cookies are designed to enhance the usability and performance of a website by remembering choices you make and providing personalised features. Unlike other types of cookies that track user behaviour for marketing or analytics purposes, functional cookies focus on practical functionalities such as remembering language preferences, customising site layouts, and storing sign in credentials to streamline the user experience. These cookies enable websites to remember your preferences and settings across visits, ensuring a more seamless and personalised browsing experience. While functional cookies do not typically collect personal data, they play a crucial role in improving website functionality and enhancing user satisfaction.

For further details regarding our use of cookies and other cookie-based tracking technologies, please consult our Use of Cookies policy.

User Consent Management

Your consent is essential to us, particularly concerning the processing of personal data for specific purposes such as marketing communications or the use of cookies. We obtain your consent before collecting or processing personal data for such purposes and provide you with options to manage your consent preferences. You may withdraw your consent at any time by contacting us or using the opt-out mechanisms provided in our communications. However, please note that certain processing activities may be necessary for the performance of our services, and withdrawing consent may affect your ability to use certain features of our services.

Use of Data

Workout Titan Limited uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), the legal basis for collecting and utilising the personal information outlined in this Privacy Policy is contingent upon the specific context in which we gather it and the Personal Data involved.

Workout Titan Limited may process your Personal Data for the following reasons:

• Contractual Necessity: We may process your Personal Data when it is necessary to fulfil a contract with you or to take steps at your request prior to entering into a contract.
• Consent: In some instances, we may process your Personal Data based on your explicit consent. You have the right to withdraw this consent at any time.
• Legitimate Interests: We may process your Personal Data for legitimate interests pursued by us or a third party. This processing will be conducted in a manner that does not infringe upon your fundamental rights and freedoms. You have the right to object to such processing.
• Legal Compliance: We may process your Personal Data to comply with legal obligations to which we are subject. This may include obligations arising from applicable laws, regulations, court orders, or governmental requests.
• Protection of Vital Interests: In exceptional circumstances where it is necessary to protect your vital interests or those of another individual, we may process your Personal Data.

Data Protection Officer (DPO)

As a fledgling organisation, Workout Titan Limited does not currently have a designated Data Protection Officer (DPO). We are committed to complying with all applicable data protection laws and regulations, including the GDPR. While we do not have a DPO at this time, we are dedicated to protecting your privacy rights and ensuring the security of your personal data. If you have any questions or concerns regarding our data processing practices or this Privacy Policy, please feel free to contact us using the information provided at the bottom of this documentation.

Retention of Data

Workout Titan Limited retains personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Workout Titan Limited will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Retention Period

Personal Data collected for the purposes of fulfilling a contract between the Data Subject and the Data Controller will be retained until such time as the contract has been completed and any necessary post-contractual obligations fulfilled.

Personal Data collected for the purposes of the Data Controller's legitimate interests will be retained for as long as necessary to achieve those interests, unless the Data Subject objects to such processing, in which case the data will be deleted unless there are compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the Data Subject.

Deletion of Data

Upon expiry of the retention period, or when the user requests deletion of their data, Workout Titan Limited will securely delete or anonymise the data in a manner designed to prevent its reconstruction or access by unauthorised individuals.

Users can request the deletion of their data by contacting Workout Titan Limited using the contact information provided in this Privacy Policy.

Please note that some data may be retained if necessary to comply with legal obligations or to resolve disputes.

Dispute Resolution

In our commitment to safeguarding your privacy, Workout Titan Limited endeavours to resolve any disputes concerning data protection matters fairly and expeditiously. Should you have any concerns regarding how we handle your data or suspect any violations of your rights under data protection laws, we encourage you to contact us promptly. We value transparent communication and aim to address your concerns effectively.

Upon receipt of your complaint, our team will conduct a thorough investigation in accordance with our internal procedures and legal obligations. We are dedicated to providing you with a timely and satisfactory resolution. However, if you are dissatisfied with our response, you may have the option to escalate the matter by lodging a complaint with the appropriate data protection authority.

Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Workout Titan Limited will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Workout Titan Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Workout Titan Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Workout Titan Limited
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security of Data

At Workout Titan Limited, we prioritise the security of your data. However, it is important to note that no method of transmission over the Internet or electronic storage is completely secure. Despite our efforts to employ commercially acceptable means to safeguard your Personal Data, we cannot provide a guarantee of its absolute security.

We implement various security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use encryption protocols to secure the transmission of data between your device and our servers.
• Access Controls: We restrict access to your Personal Data to authorised personnel only, who are bound by confidentiality obligations.
• Regular Audits: We conduct regular audits and assessments of our security practices to identify and address any vulnerabilities.
• Data Minimisation: We only collect and retain the minimum amount of Personal Data necessary to fulfil the purposes outlined in our Privacy Policy.

Despite these precautions, it is important to be aware that no security measure can guarantee complete protection against all threats. We continuously strive to enhance our security measures and stay abreast of the latest developments in cybersecurity to mitigate risks and ensure the integrity of your data.

If you have any concerns about the security of your data or suspect any unauthorised access or misuse, please contact us immediately.

Data Breach Notification

In the unfortunate event of a data breach compromising the security of personal data, Workout Titan Limited is committed to promptly notifying affected individuals and relevant authorities in accordance with applicable laws and regulations. Our breach response procedures include assessing the scope and impact of the breach, mitigating risks to affected individuals, and implementing measures to prevent future incidents. We prioritise transparency and accountability throughout the breach notification process to ensure the protection of user data and uphold trust in our services.

User Responsibilities

As a user of Workout Titan Limited's services, you play an important role in safeguarding your personal information and promoting a secure online environment. By accessing or using our services, you agree to adhere to the following responsibilities:

• Account Security: You are responsible for maintaining the confidentiality of any account credentials, including email addresses and passwords, associated with Workout Titan Limited's services. Ensure that your sign in information remains secure and avoid sharing it with others. Notify us immediately if you suspect any unauthorised access to your account.
• Data Accuracy: Provide accurate and up-to-date information when using our services, especially when creating user accounts or submitting personal details. Regularly review and update your account information to ensure its accuracy and relevance.
• Data Protection: Take appropriate measures to protect your own data while using Workout Titan Limited's services. This includes being cautious about sharing sensitive information in public forums or with unknown parties. Be mindful of the privacy settings available within our services and adjust them according to your preferences.
• Security Awareness: Stay informed about potential risks associated with online activities, such as phishing attempts, malware threats, and identity theft. Exercise caution when clicking on links, downloading files, or interacting with unfamiliar content on our platforms. Report any suspicious or fraudulent activities to Workout Titan Limited's support team promptly.
• Reporting Incidents: Promptly report any security incidents, data breaches, or violations of our Terms of Service that you become aware of while using Workout Titan Limited's services. Your timely reporting helps us take appropriate action to mitigate risks and protect the integrity of our platforms and user data.
• Respect for Others' Privacy: Respect the privacy and rights of other users and individuals when interacting within Workout Titan Limited's services. Refrain from engaging in activities that infringe upon the privacy or personal rights of others, such as unauthorised data collection, harassment, or dissemination of sensitive information without consent.
• Compliance with Policies: Familiarise yourself with and adhere to Workout Titan Limited's Terms of Service, Privacy Policy, Use of Cookies, and any additional guidelines or policies governing your use of our services. Failure to comply with these policies may result in the termination of your account or other corrective actions as deemed necessary by Workout Titan Limited.

By fulfilling these responsibilities, you contribute to the maintenance of a secure and trustworthy environment for all users of Workout Titan Limited's services.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Workout Titan Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

For inquiries regarding the Personal Data we retain about you or to request its removal from our systems, please contact us. Furthermore, you may initiate the deletion of your Workout Titan Limited account and all associated personal data through the account-related settings section.

In certain circumstances, you have the following data protection rights:

• The right to access, update or delete the information we have on you: Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account-related settings section. If you are unable to perform these actions yourself, please contact us using the information provided at the bottom of this documentation.
• The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object: You have the right to object to our processing of your Personal Data.
• The right of restriction: You have the right to request that we restrict the processing of your personal information.
• The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Workout Titan Limited relied on your consent to process your personal information.

Please be advised that in order to ensure the security and integrity of your personal information, we may require you to provide identification and authentication prior to fulfilling any requests related to your personal data. This verification process is intended to safeguard your data and prevent unauthorised access.

Lodging Complaints

If you have concerns or complaints regarding our data processing practices or the handling of your personal data, you can contact us using the information provided below.

We take all complaints seriously and will investigate and address them promptly in accordance with our internal procedures and legal obligations. If you are not satisfied with our response or believe that we have not adequately addressed your concerns, you may have the right to lodge a complaint with a relevant Data Protection Authority in the European Economic Area (EEA).

Service Providers and Third-Party Data Sharing

To facilitate our Service, Workout Titan Limited may engage third-party companies and individuals ("Service Providers") to perform various tasks on our behalf, including providing the Service, conducting Service-related activities, and analysing Service usage.

These third-party providers may have access to personal data as required for the performance of their services. However, they are contractually obligated to utilise such data solely for the purposes specified by Workout Titan Limited and to implement appropriate security measures to safeguard the data. Additionally, we may share personal data with third parties for legal or regulatory compliance purposes, such as responding to lawful requests from public authorities or enforcing our legal rights.

Payment Processing

We may engage the services of third-party service providers for the processing of electronic payments made through our Service. These providers are typically specialised in secure payment processing and may include payment gateways, merchant accounts, and other technologies used to facilitate electronic transactions. By utilising these third-party service providers, we can ensure that all payment transactions are conducted securely and in compliance with relevant laws and regulations. This allows us to provide our users with a seamless and secure payment experience while also protecting sensitive financial information.

• Stripe: Stripe is a technology company that provides a payment processing platform for businesses and individuals. The Stripe platform allows users to accept payments online, in mobile apps, and in person. Stripe supports a wide range of payment methods, including credit and debit cards, ACH payments, and digital wallets such as Apple Pay and Google Pay. Stripe provides easy-to-use developer-friendly APIs to help businesses integrate payments into their websites and mobile apps. Stripe's platform also includes tools for fraud detection, subscriptions, and invoicing. It is a popular payment processing platform among online businesses, marketplaces, and software platforms. You can read Stripe's Privacy Policy here: https://stripe.com/gb/privacy

Regulatory Compliance Statements

Workout Titan Limited is deeply committed to compliance with all relevant data protection regulations, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), ePrivacy Directive, Privacy and Electronic Communications Regulations (PECR), and other applicable laws.

Our privacy practices are designed to protect your privacy rights and ensure that your personal data is processed lawfully, fairly, and transparently. To uphold our commitment, we regularly review and update our privacy policies and practices to align with evolving legal requirements and industry standards.

These statements reflect our unwavering dedication to maintaining your privacy and adhering to the highest standards of data protection throughout our operations.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our Service is not intended for, or directed at, individuals under the age of 16 ("Children"). We have a zero-tolerance policy towards the collection of personal information from Children without the explicit consent of a parent or legal guardian. If we become aware that a Child has provided us with personal information, we will take immediate steps to remove such information from our servers and databases.

We strongly advise parents and guardians to monitor their Children's online activity and to contact us immediately if they become aware that a Child has provided us with personal information without their consent. Failure to do so may result in legal action against the responsible parties.

We take the protection of Children's personal information very seriously and will not hesitate to take all necessary measures to safeguard their rights and privacy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy and modifying the "last updated" date on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any material changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any inquiries or require clarification regarding this Privacy Policy, we encourage you to promptly contact us via email at [email protected]. Our dedicated legal team is committed to providing assistance and addressing any concerns you may have in a timely and comprehensive manner. Your satisfaction and understanding of our privacy practices are of paramount importance to us, and we appreciate the opportunity to serve you diligently.