How to verify your account via email
When you register as a personal trainer and create a Workout Titan account, an essential step is email verification before you can access the platform. Although this might seem like a hassle, it plays a crucial role in ensuring the security of both the platform and your Workout Titan account.
Account verification
After you have successfully created your Workout Titan account, you will receive an email with the subject line “Your trial starts now” from "noreply@workouttitan." This email will be sent to the address associated with your new Workout Titan account. Inside this email, there will be a button labeled "Verify your email." By clicking on this button, your Workout Titan account will be verified and ready for use.
Client account verification
The verification process for client accounts differs slightly from the process for personal trainers. If you invite your clients through the web platform, they will not need to verify their email. Instead, they will receive a temporary password via email, allowing them immediate access to their account. However, if you invite your clients via the companion app, they will need to create an account and verify their email. As a personal trainer, you should choose the most convenient invitation method for both you and your clients.
Platform security
Typically, you will only need to verify your email once unless further verification is necessary to maintain the security of both the platform and your Workout Titan account. If you encounter any difficulties with the email verification process or need additional assistance, please reach out to our help and support department through the Contact us page.
Email verification is a straightforward but vital step that helps protect your information and ensures that the Workout Titan platform remains secure. By following these steps, you can smoothly transition into using the platform and provide a seamless experience for your clients as well. The security measures in place are designed to safeguard your account, making sure that only authorised users have access, thus preventing any unauthorised use or breaches. Your cooperation in this process is greatly appreciated, and our support team is always here to help with any issues you may encounter.